Privacy Policy

1. Introduction

CentralServiceWay ("our team," "we," or "us") is dedicated to respecting your privacy. This document outlines our Privacy Policy, detailing the ways in which we handle, employ, share, and protect the personal information you submit when you access our website centralserviceway.site or use our services for booking yachts.

Utilizing our services implies your agreement to the data handling practices in this policy. This document adheres to privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and associated privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

The types of personal details we collect from you willingly when you:

• Reserve a yacht
• Reach out to our team via website or telephone
• Enroll in our newsletter service
• Complete any forms on our website
• Engage in our surveys or special offers

Such information may encompass:

• Identifying and contact information (email, telephone number, address)
• Financial data for payments (processed through secure external providers)
• Yacht rental preferences and specifications
• Details for an emergency contact
• Any specific dietary needs or health information you might disclose

2.2 Information Collected Automatically

As you browse our webpage, we automatically log certain data pertaining to your device and your browsing habits:

• IP details and geolocation
• Web browser details and its version
• Activity on our webpage and time spent
• The sites you came from
• Specifications of your device (model, screen resolution, etc.)

2.3 Cookies and Similar Technologies

To enhance your online experience, we make use of cookies and similar tracking tools. They are pivotal for:

• Storing your customized settings
• Assessing web performance and usage
• Serving personalized webpage content
• Advancing our service offerings

Settings for cookies can be managed using the options on your browser or through our cookie consent prompt.

3. How We Utilize Your Data

Our use of collected information is purposed for:

• Service Provision: To deliver yacht rental services, manage reservations, and communicate with you about your bookings
• Client Support: To address your requests and render support
• Payment Facilitation: To execute payment transactions and manage invoices
• Security Measures: To ensure secure operations and protect against deceptive practices
• Promotional Efforts: To send you informational materials and updates given your approval
• Enhancing our Website: To examine user behavior and enhance our web functionality
• Observing Legal Provisions: To conform to legal and regulatory prescriptions

4. Dissemination and Disclosure of Information

Under no circumstances do we sell, barter, or rent out your personal information to external parties. We might, however, disclose your data when:

4.1 Service Providers

We may transfer information to dependable third-party providers who support us in areas such as payment procession, web infrastructure and preservation, email marketing, traffic and performance oversight; and customer service functions.

4.2 Legal Obligations

There may be situations where we need to share your data in response to legal obligations, judicial commands, urgent situations, or inquiries into potential dishonest or illegal activities.

4.3 Business Changes

If our establishment enters into a merger, is acquired, or has its assets sold, your personal data could be part of the transferable assets.

5. Information Safeguarding

We apply suitable technical and organizational protocols to shield your personal data from unlawful access, changes, exposure, or destruction. These strategies include encryption, secure server setups, access regulation, consistent evaluations, and educating our personnel.

Nevertheless, it's important to note that no electronic transmission method or storage technology can be guaranteed to be inviolable. Therefore, we cannot pledge the absolute safeguarding of your information.

6. Duration of Data Retention

We hold onto your personal data just as long as is required for fulfilling the objectives it was compiled for or as necessitated by law. Regular retention periods include:

• Yacht rentals: 7 years for financial and legal documentation
• Marketing outreach: until removal or opting out
• Web analytics: 26 months period
• Client support services: 3 years from the final interaction

7. Your Rights and Preferences

You hold rights such as the right to access, rectify, erase (as permitted by law), transfer your data, withdraw from marketing, and control cookies. To use these rights, please contact us using the provided details below.

8. External Services

8.1 Google Analytics

For the purpose of analyzing our website's traffic, we utilize Google Analytics. You may opt out using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Connections

Our website might present links to different social media channels, each having its own privacy policies.

8.3 Payment Intermediaries

All transactions are processed by third-party processors who comply with PCI DSS standards.

9. Transnational Data Transfers

There may be cases when your personal data is transferred to and processed in territories outside of Spain. In such instances, we ensure that the appropriate measures that are congruent with the relevant privacy laws are in place.

10. Consideration for Children’s Privacy

Our services do not target individuals below the age of 13, and we do not intentionally gather their data. If you suspect that a child has provided us with personal data, we encourage you to reach out to us promptly.

11. Amendments to This Privacy Policy

We might update this Privacy Policy to reflect any changes in our procedures or legal obligations. We will inform you of these updates by posting the revised policy on our site, sending emails to registered users, or by a notification on our website. Continued use of our services following the effective date means you accept the changes.

12. How to Reach Us

If you have any concerns or inquiries about this Privacy Policy or how we handle your data, please get in touch with us:

13. Adherence to Google Ads User Consent Policy

We conform to Google Ads user consent guidelines. Modifications to your cookies/tracking preferences can be made at any time through our cookie settings panel.